Shocking 25% ER Surge: Is Your State Next?

Emergency sign with arrow pointing right

Avoiding an unnecessary trip to the emergency room isn’t just about personal health; it’s about preserving a rapidly strained healthcare system that is buckling under increasing pressure.

Story Overview

  • Emergency department overcrowding is a growing crisis in the U.S.
  • Individuals can take specific actions to reduce unnecessary ED visits.
  • System-level changes are critical to alleviate strain on emergency services.
  • Understanding when to seek emergency care can improve outcomes.

Understanding the Crisis

The U.S. is witnessing a significant surge in emergency department visits, with a 25% increase in California alone from 2020 to 2023. This trend reflects a national crisis, as the Centers for Disease Control and Prevention (CDC) reports nearly 140 million ED visits across the country. The growing volume is compounded by workforce shortages and higher patient acuity, creating an unsustainable situation for emergency medicine.

The COVID-19 pandemic exacerbated existing issues, accelerating staffing shortages and reducing bed capacity. As hospitals face operational bottlenecks, emergency departments are often misused for non-emergency care due to lack of access to primary care and insurance barriers. These challenges highlight the need for systemic reforms to improve access and care coordination.

Actionable Steps for Individuals

Individuals can take several steps to avoid unnecessary ED visits. Using primary care and urgent care for non-emergencies is crucial. Managing chronic conditions proactively and utilizing telemedicine when appropriate can also help. Understanding when ED care is truly necessary, such as for chest pain, severe trauma, or stroke symptoms, ensures that emergency resources are available for those in critical need.

Telemedicine offers a viable alternative for non-emergency situations, especially for managing chronic conditions or minor ailments. This approach not only reduces ED crowding but also provides convenient access to healthcare services without the need for physical visits.

Systemic Solutions and Reforms

Addressing ED overcrowding requires systemic reforms at multiple levels. Expanding primary care capacity and improving care coordination are essential steps. Policymakers must address social determinants of health that contribute to healthcare disparities, such as access to insurance and affordability of care. Investing in healthcare infrastructure and workforce development can help alleviate staffing shortages and improve patient outcomes.

RAND and other organizations emphasize the need for urgent action and investment in primary care to prevent the collapse of emergency services. With projections of a 5% increase in ED volumes and a 10% rise in inpatient days over the next decade, immediate interventions are necessary to sustain healthcare systems and protect public health.

The Role of Stakeholders

Multiple stakeholders play a crucial role in addressing the crisis. Patients, especially vulnerable populations such as the elderly and uninsured, need timely, affordable care. Healthcare workers face increased workloads and safety risks, while hospitals strive for operational efficiency and financial sustainability. Policymakers and insurance companies significantly influence resource allocation and care pathways, making their involvement critical in driving systemic changes.

For sustainable solutions, collaboration between these stakeholders is essential. Hospitals and health systems must work closely with government agencies, insurers, and primary care providers to implement effective strategies and policies that enhance access to care and reduce ED overcrowding.

Sources:

Vizient, 2025

RAND Report, 2025

Health Journalism, 2025

California Hospital Association, 2025

Medicus Healthcare Solutions, 2025